Deposit and Cancellation Policy

POLÍTICAS DE DEPÓSITO

Se aplicara el cargo del total de la reservación 2 días antes de la fecha de llegada.


POLITICA DE CANCELACION

48 horas o más sin cargo

48 horas o menos se cobrará la estadía completa


No Shows y salidas anticipadas - Se cobrará el monto total de la estadía.


Todas las reservas generadas durante el mes de OCTUBRE y del 20 de DICIEMBRE al 05 de ENERO son

 "No cancelables" y "No reembolsables"


Los niños de 10 años en adelante pagan como persona adicional.


Se aplicará un cargo por Servicio de $ 150 pesos por habitación por noche al momento del check in.



Regulations for guests traveling with pets.


The cost per night of admission per pet is $ 300 pesos (This price does not include VAT).


It is mandatory to leave a Security Deposit of $ 600 pesos in cash for each pet, which will be returned at the time of Check-Out provided that the housekeeper has not reported any damage or dirt inside or outside the room that are attributable to the pet.


There will be a charge of $ 200 pesos per laundry for every quilt or blanket the maid reports with the pet's scent, hair or hair.And $ 600 pesos if there were traces of urine or excrement inside the room.

The owner of the pet must present the Vaccination Card on arrival, which must be current and the date of the last deworming (not more than 6 months).The guest will be responsible for covering 100% of the costs involved in repairing or replacing the hotel property that has been damaged by the pet.

The owner of the pet agrees to monitor at all times the behavior of the pet in and out of the room for as long as they stay in the hotel.

No barking or howling regardless of whether guests are inside your room, particularly during the course of the night.


Guests will be credited with a penalty of $ 300 pesos in case of being surprised by introducing pets without having previously reported them.In addition, you must also cover the admission fee of the pet.

NO PERMITTED for pets to remain in the room alone.Therefore, if the guest is absent leaving his pet inside the room, he / she WILL BE CREDITOR TO A PENALTY OF NO LESS THAN $ 1000 pesos.

WILL NOT ACCEPT PETS THAT PRESENT AGGRESSIVE BEHAVIOR and that may endanger the physical integrity of the hotel staff or guests.As the owner of the pet, the guest will be 100% responsible for any incident that may occur.

The company disclaims any responsibility in the event that the pet gets sick, escape or suffer an accident while you are inside the hotel.It is the responsibility of the guest to carefully read each of the points marked in this regulation.


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